Last Updated: 28-Aug-2023
Information We Collect
We collect and process certain information provided by you or automatically collected when you use our services. This may include:
Personal Information: When signing up for an account on VineVista, we collect your name, email address, and any other information you voluntarily provide.
Usage Information: We may collect non-personal information about your interactions with the VineVista platform, such as your IP address, browser type, operating system, and pages visited.
Data Storage and Security
We take all necessary precautions to protect your personal information and maintain its confidentiality. Your data will be securely stored on servers located within the European Economic Area (EEA) and will be retained for no longer than necessary as outlined in our data retention policy. We employ industry-standard security practices to prevent unauthorized access, use, alteration, or disclosure of your data.
Use of Collected Data
VineVista collects and uses your data for the following purposes:
Service Provision: We use the information to provide you with access to VineVista’s services and fulfill your inquiries or requests.
Communication: We may use your contact information to communicate updates, promotional offers, or other relevant information about VineVista’s services. You have the right to opt-out of receiving promotional communications.
Improving User Experience: We analyze usage data, such as traffic patterns and website preferences, to better understand your needs and enhance our platform and services.
As a user of VineVista, you have control over your personal information. Under applicable data protection regulations (e.g., GDPR, CCPA), you have the following rights:
Access: You may request access to and details about the personal data we hold about you.
Correction: You have the right to request correction of any inaccuracies in your personal data.
Deletion: You can request the deletion of your personal data, subject to our data retention policy and any legal obligations.
Objection: You have the right to object to the processing of your personal data for marketing purposes or any other legitimate reasons.
Please contact VineVista’s Data Protection Officer at [email protected] to exercise any of these rights. We will respond to any valid requests within the required timeframes set by applicable regulations.
Third-Party Data Sharing
We do not sell, trade, or otherwise transfer your personal data to third parties without your explicit consent, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., technical support, payment processing, analytics). These providers act on our behalf and are bound by strict confidentiality and data protection obligations.
Legal Compliance: We may disclose your data if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of VineVista, its users, or others.